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T R A V E L I N F O Several articles and links regarding travel are on this page. Scroll on down for all pertinent info. And there is a lot, keep on scrolling! |
Starting 11/1 no more coach service charges for employees dependents and retirees, and reduced service charges for First and Business.
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Calls by many to the phone number have proven that retirees do not have to do the eligibles update. Retirees will NOT get the "package".
Important Update on Eligibility Verification Dates
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As noted in a recent NewsReal, you will need to update your records this fall to ensure your dependents and travel eligibles receive the benefits they are entitled to, and that those who are not eligible do not receive them.
In response to requests from numerous employees, United has extended the grace period and deadline for submitting documentation to provide you additional time to acquire and submit the supporting documents.
Please make note of the new dates:
Dec. 14, 2007: Grace Period Ends. Completed validation form for ineligible dependents/travel eligibles due
Jan. 31, 2008: Completed validation form and all supporting documentation due
Feb. 1, 2008: If documents are incomplete or not received by January 31, individuals listed as travel eligibles and/or dependents will no longer receive benefits and/or travel privileges effective Feb. 1, 2008.
A toll-free Eligibility Verification Help Line is available at 1-800-899-0572 from 7 a.m. to 7 p.m. CT, Monday through Friday.
For callers outside the U.S. or Canada, United has arranged for international calls to be connected, free of charge. Simply follow the steps listed in the Q&A available from the Department News section of SkyNet.
Seattle Retirees Travel Desk 1-888 826-3375 Monday Tuesday Wednesday Thursday Seattle Retirees in the FREE calling areas Please use (206) 433-4218 * * * Portland Retirees Travel Desk 1-888 278-7038 PDX Tvl Desk Monday -- Wednesday -- Friday |
and also: http://www.thetrave linsider. info/index. htm
could be your home for everything interline. The user name and password to access the members area on new site is: user name is: nonrev, password is interline. |
United Expands Offline Travel Privileges and announces New ZED Agreements: Beginning Aug. 27, United employees and retirees can take advantage of expanded interline travel privileges with US Airways and with Air Canada, Program. Effective 7/31/2007 Check below.
New Flights added Dec 15, 2007 scroll down! |
To use a credit card to pay for pass travel charges: "This message is to remind you that your saved credit/debit card on the "To update your credit/debit card information, please visit the UAL "Thank you for using the UAL EMPLOYEE PASS TRAVEL electronic payment system." There may be an easier was to do it, but this will work: 1. Go to Skynet: https://united. intranet. ual.com ============ ========= ======= |
Try this site as well.
. Flight Stats.com
Skynet sign-on page: https://united.intranet.ual.com/ also: 1-800-UAL_LIST 1-800-825-5478 . Call 1-888-874-1581 for interline tickets. ============ ========= ======== United Announces New Service between Los Angeles and Frankfurt From; Skynet United News
United is enhancing its pleasure travel policy for United, United Express and Mileage Plus travel-eligible employees, retirees and travel-eligible family members. Several changes will take effect Nov. 1, 2007: * First, we will no longer assess service charges for U.S. domestic and international flights in United Economy on United and Ted. We will continue to waive service charges for travel in United Economy on United Express. Applicable transportation taxes and fees will continue to apply. * Second, Performance Incentive service charge-waived flight segments, which are provided when we meet our reliability and customer goals, will have their usage period lengthen from one year to two years. This will give employees more time to take advantage of the awards. Any Performance Incentive segments that remain in your "bank" as of Nov. 1, 2007, will expire two years after the date of issuance. You can see how many segments you have by visiting WebList and clicking "My Coupons." * Employees who list themselves in United First or United Business using Performance Incentive segments but who are ultimately seated in service charge-waived United Economy will have their Performance Incentive segments returned to their "bank" of unused segments. * Next, we're simplifying the way pleasure travel service charges for United First and United Business are calculated that, in many cases, will reduce the cost. Premium cabin travel prices will be based on a new zonal fee structure, matching the Zonal Employee Discount (ZED) service charge structure currently used on some interline carriers. ZED pricing is based on the mileage between a point-to-point origin and destination. * Premium cabin prices will be discounted 65 percent off ZED fares for U.S. domestic travel and discounted 50 percent off ZED fares for international travel. * The cost for travel to Hawaii, which we've traditionally priced separately from other U.S. domestic travel, will be calculated in the same way as mainland domestic. * To assist employees in determining cabin pricing, the calculator on WebList will soon be updated so you can quickly and easily see the new pricing. * To make premium cabin pricing more consistent between mainline and United Express, we will be introducing the discounted ZED service charges for travel in the United First cabin on United Express. * Finally, in the first quarter of 2008, United employees, retirees and travel-eligible individuals will board United Express flights based on company hire date or years and months of service, according to United's travel policy. This will replace the current boarding at BP-8C, same day, time of check-in policy. * As always, United Express employees will board first on their own carrier, before other non-revenue, space-available travelers. For example, when the aircraft is operated by SkyWest, the boarding priority would be the SkyWest traveler, the United traveler, and then other United Express partner travelers. * Separately, we are reviewing our companion travel policy and will keep you posted if we make any changes to this travel privilege. "We are pleased to introduce these enhancements to our travel policy," says Pete McDonald, executive vice president and chief operating officer. "The changes are an acknowledgement of the value we place on our employees and our commitment to improving the employee experience, while making our travel policy more consistent across the company and more competitive within the industry." A letter that details these changes will be mailed to employees and retirees in the near future. How do I change my SkyNet password? Click on the Change Password link from the Quick Hits section of the home page and follow the instructions. If you experience difficulty changing your password, contact the United Help Desk at Unitel 8700-5800, or 1-800-255-5801 Question: I just got an E-mail from "Employee-Pass@ United.com" stating that my Credit card info needed to be updated (expiry date). They indicated I should visit the "UAL EMPLOYEE PASS TRAVEL" payment system and select "Edit Account Option" and then said ....Thank you for using the Answer: Sign onto Skynet ==> Travel ==> Travel Invoice (under Travel Tools) Several not-so-obvious steps along that route. Good luck. Pete * ! * ! * ! * Booking Process on united.com Enhanced with More Flight-Search Capabilities and Simplified Navigation ----------- --------- --------- --------- --------- ---- * The new search functionality, powered by Google, appears inthe upper right-hand corner of SkyNet. This single search field now offers blended results, which include SkyNet and united.com content, as well as employee contact information. * By typing an employee's name into the search field, you can find * With the same search box, you can also look for information that resides on SkyNet or united.com, including information that was published in past NewsReal stories and press releases. * Once you enter a keyword or the person's name in the search field, the results will retrieve exact word matches on three tabs. "Search All" includes a blend of united.com and SkyNet content, while "SkyNet Only," and "united.com Only," each filter the content accordingly. Employee names appear at the top of the results page and keyword hits appear below. * These new enhancements are part of the company's strategic * If you have any general suggestions, comments on the Google ---------------------------------------------------- Beginning July 30, United employees and retirees can take advantage of expanded interline travel privileges with Air Canada, Canada's largest domestic and international full service airline.
* Air Canada is a founding member of Star Alliance and provides direct service to over 170 destinations on five continents.
* "We've been working with Air Canada for some time to bring this travel privilege to United employees and retirees," said Christine Sanchez, senior specialist, International Sales. "We are pleased to announce this new agreement, which increases travel opportunities for all eligible United employees and retirees."
* For more information about the new and existing fare agreements between United and other airlines, visit SkyNet at Travel, Interline Travel Privilege, Individual Carrier Agreements. Carrier eligibility requirements and restrictions are continually updated.
* United is continuously working toward additional arrangements with carriers to offer employees and retirees additional interline travel privileges. Discussions with other carriers are currently underway and other announcements will be forthcoming.
* Note: For all interline space-available travel, tickets should be obtained as far in advance as possible. Also, employees and their travel eligible passengers are required to follow each airline's policies regarding dress code, minimum check-in time and baggage limits. More Info: IMPORTANT----------------------------------------------------
October 22, 2006 - Dear Fellow Pilots: Due to considerable feedback from a number of you, the Company has agreed, effective November 1st, to restore employees' ability to obtain tickets on offline carriers by calling the toll free telephone number (888-874-1581) to obtain a locator number. The use of this toll free number had been a Godsend for commuting pilots and for employeesand family members who found themselves stranded and unable to get aboard UAL flights. The Company has stated this procedure is being restored only for those circumstances when employees need to obtain offline tickets on short The Company says it pays a cost to Galileo every time it issues a PNR, and as such decided – over ALPA's objections -- about a month ago to As a result of your emails, we were able to persuade the Company to restore the ability of employees to obtain a locator number over the telephone (888-874-1581) if required on short notice. (See on the right ) a copy of the new interline ticketing procedures -- which will also be on SkyNet shortly ... Please read these procedures Thanks again for taking the time to send the emails. They were invaluable in getting this procedure changed to one that will work for everyone. Fraternally, Captain Pat Palazzolo
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(It works well, even for international travel. Most kiosks can scan/read your passport as well, saves the laborious input of passport info. ed) * Beginning Dec. 7, employees, travel eligibles and companions must use EasyCheck-in Online or EasyCheck-in kiosks when checking in for flights. United's EasyCheck-in services are designed to improve our customers' travel experience -- and yours, too. However, recent records show that only 50 percent of the 300,000 employees who travel monthly use EasyCheck-in services. Employees, travel eligibles and companions are encouraged to use curbside check-in, EasyCheck-in Online(SM) and EasyCheck-in kiosks to check in for flights, especially with heavy load factors expected during the holiday travel season. Using alternate methods of check-in enables customer service representatives to spend more time helping revenue customers who require extra assistance. EasyCheck-in services are fast, easy and convenient. You can even check your bags at an EasyCheck-in kiosk or curbside to save time. The cut-off time to use an EasyCheck-in kiosk is 45 minutes before departure, if you are checking baggage, and 30 minutes if you have no baggage. Online check-in cut-off time is one hour before departure.
The UAL.Com Seat Maps are NOT a good indicator. You do understand that United is VERY HARD at work to maximize the revenue. This accounts for the auto authorizing of number of seats to be sold by space planning. This is done by segment and days of the week by average no-show percentages. United makes money by over-gaging; The volunteers pick a popular time to travel and we move them (revenue) to a later less popular flight. Also United knows that only 78% of the voucher coupons are ever used. A word of caution - Companions Pass are for pleasure NOT BUSINESS travel. Someone on a companion pass going for a job interview is BUSINESS travel. Do not jeopardize your pass privileges by letting this happen. There are two booklets published and available though Benefit Services - OR - SkyNet rules on Companion Pass travel. I urge everyone to read the sponsoring employee guide and the one for the companion pass traveler. Companion Pass travelers are the Gates Agents biggest continuing problems - please do what you can to help the Gate Agent. Back to best passenger counts: SkyNet and Apollo PXCs are in sync. The only thing is you cannot tell in advance what the over-gage percentage that is set at by Space Planning. You can see it happening but not how many are authorized. Standby is not a guarantee you will get on. This past week NWA was sending many customers to United, often times effecting the number of standbys accommodated. If they want to travel encourage companions to go out for the first flights of the day and standby regardless - that is the way to get on. One little secret - do not leave the gate until that flight is pushed back. I have been accommodated numerous times when some one got off, fore what ever reason. Hope this helps, Bob Brumfield ----------------------------------------------------
------------ --------- --------- --------- --------- ---- * With the introduction of the LAX-FRA service, United will serve * The Chicago to Jackson Hole, Wyo. service, which has previously been * United will resume seasonal service from Chicago to Cozumel, Mexico, * Other seasonal routes beginning on December 15 include: Chicago - Aspen Chicago - Liberia Chicago - Montego Bay Chicago -
To the group: Brian Jacoby |
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* The program is only limping along. * For example: Feb.6 - 2007. Not a busy day. The Detroit desk could not help for a late minute same day emergency travel request. The Airport ticketing staff in LAX was not manning the ticket writing position but arrived 30 minutes later. However, they were NOT experienced in writing an ID 90 so had to wait for a supervisor. No one really had time to help out but our travelers had lots of time and the LAX CSR were understanding so eventually the tickets were written. I'd be willing to pay for the PNR # so as to revive the old system that did work. by editor AvN
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Sep. 20. 2006 ==================== This is from Skynet Travel Files. Skynet - Todays' Headlines The 2006-2007 Friends Plus e-certificates are now available for employees. This program continues to provide employees with an opportunity to generate revenue on United, United Express and Ted flights by offering a 10 percent discount on select United Economy fares to friends and family. Employees can find their e-certificate numbers in the "My Coupon" section of Weblist. The e-cert number may be sent to five separate individuals, and each individual may use the e-cert for up to four passengers traveling on the same itinerary. Redeeming your e-certificate is fast and easy. Fromyour local site follow these steps: 1. Enter your origin and destination information. Then search by schedule. To identify your local site please visit http://www.united.com/page/article/0,6722,2578,00.html
Friends Plus 10% Off Electronic Certificate Discount Amount: 10% off a qualifying flight purchased at united.com Booking period: September 1, 2006 through October 31, 2007 Travel period: September 1, 2006 through October 31, 2007 Valid Carrier: This discount may be applied to United, United Express(R) and Ted(SM) operated flights, but not to flights operated by other airlines (such as United-marketed codeshare and Star Alliance flights). This discount will not be available in some markets when operated by Colgan, SkyWest and Trans States Airlines. Valid Routing: To take advantage of this discount you must travel between any two cities served by United, United Express® or Ted worldwide during the above travel period and your itinerary must follow a permitted routing. Qualifying Fares: This discount may be used on published United Economy® (Q, V, W, S, T) class fares. Restricted Fares: This discount may not be used on the following fare types: United First® (F,A,P) class, United Business® (C,D,Z) class, United Economy (Y, B, M, E, U, H, L, K) internet-only fares, companion, travel industry G class, contract, bulk, convention, tour conductor, children, family plan, government, group, military, senior citizen, student, youth, infant, tour basing, Round the World, Circle the Pacific, Visit USA, or any non-published fares. Fare Rules: The published fare you qualify for depends on what class of service is available on the days you travel. Some markets may have lower fares available without the discount. This discount may not be used when you travel one-way. Maximum number of passengers per itinerary: Four Min/Max Stay Requirements: None Blackout Dates: None Ticketing: Electronic certificates cannot be redeemed by calling United Airlines (except where noted below) or your travel professional. Electronic certificate is valid towards a qualifying flight purchased at united.com between 12:01 am CST September 1, 2006 through 11:59 pm CST October 31, 2007 only, for travel between September 1, 2006 and October 31, 2007. Upgrades: To determine if an upgrade certificate may be used together with this discount, refer to the terms and conditions and booking class restrictions associated with each upgrade. Changes/Refunds: The rules of the United fare you purchase will determine what changes or refunds are allowed. Any refund due is based on the amount actually paid. The electronic certificate discount may not be reapplied toward the purchase of another ticket when exchanging or refunding your original ticket, except when the original ticket qualifies for a reduced fare (guaranteed airfare rule applies). Check with United. Offer subject to change without notice. Other restrictions may apply. Employees, retirees, surviving spouses/domestic partners/dependents and their travel eligibles can purchase and travel on revenue confirmed Eligibility Requirements Program Requirements Reservations and Ticketing Process
Miscellaneous Rules and Guidelines Questions should be directed to the United Benefits Service Center at Last Updated: 09/16/2004 For information contact: United Benefits Service Center at
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